FAQs

What is an association management company?

An association management company provides management and specialized administrative services to trade associations and professional societies. Association management is a distinct sector of management that concentrates on providing services to associations such as professional societies or volunteer organizations.
CMG is a team of skilled professionals that offers services including, but not limited to, meeting planning and coordination, membership services, communications, marketing and more.

We can provide full service management or provide specific services to fit your objectives and budget. Examples of the services we offer include contracting, event registration, graphic design, accounting, membership management and recruitment, strategic planning, editing, grant requests and website maintenance.

Why hire an association management company?

If your association is growing but the amount of time you can spend managing it is decreasing, then an association management company may be able to help. Most successful associations start with a successful management team. It is critical that the voices and brand reflect your management team’s attitude, professionalism and passion. By hiring an association management company, you can pass off a great deal of the responsibility you have been holding and focus on being a dedicated member and volunteer.

How does an association management company work?

Your association will be assigned an account executive/association manager who will oversee the day-to-day operations for your association. CMG is made up of professionals with dedicated specialties who will also work with your association. Your association will have a member services professional who is responsible for handling incoming membership applications, membership renewals, membership reports, membership inquiries and anything else encompassing membership for your association.

CMG has several creative services staff members who design and edit the material released to your association such as publications, emails, flyers, post cards, brochures and more. CMG has a meetings and events coordinator who will manage event registration, hotel contracts, exhibitors, event budgeting and any other items specific to your meeting. We also have accountants who can handle the financials for your association and other staff who can assist with daily tasks as needed.

Each client’s contract is individualized so that your needs are met. Once a contract is developed and based on the services desired, CMG will introduce you to your account executive, association manager and any other team members that will be working with your association on a daily basis. CMG has a diverse staff able to work on any project or meeting so your association is always in good hands.

What are the benefits of hiring an association management company to manage our association versus hiring our own staff?

The team at Concepts Management Group has more than 100 years of combined experience in association management. We are a small group of individuals with various backgrounds and the ability to get the job done, every time. CMG is a cost effective, one-stop-shop for all of your association needs.

With talented professionals all in one place, you don’t have to go far to find the right person for the job. You will receive quality service without lofty overhead costs, which leaves you money to spend on meetings, publications, website maintenance and other resources to enhance your association. We want you to enjoy being a member and/or leader of your association and not have to worry about the day-to-day operations.

How much does it cost to hire an association management company?

The cost depends on the services you request. We ask that all interested clients complete an RFP so that we can assess each client individually and provide a quote unique to your needs.

Do association management companies adhere to a code of ethics?

Yes. Take a moment to read the Code of Ethics by which Concepts Management Group abides.

If you’re looking for something not mentioned, just ask! Your purpose is our passion. This is the just the beginning. Contact us at (412) 243-5181 and partner with us to maximize the success of your association.